CLoud run failure on S7 onprim version

Hi, 

1. Would you please share the logs from the executor's side at the time of these executions? 

2. if I were to guess blindly, it's probably the certificate of the platform itself is not up to date on the executors or has expired altogether. 

3. The URL you use to access Subject7 internally, is that HTTPS access? Is the cert valid and are the machines have this cert installed on them? 

4. When have you started noticing this issue? Have there been any changes to your infrastructure? Executors patched recently? Other patching activitioes. 

Please elaborate 

--Rex

Generally, this is the flow of a cloud run.

1. The subject7 creates the test case combinations and uploads them to storage as a "recipe file".

2. The link to these recipes is then packaged along with some instructions into a message that will be sent to a queue. 

3. The executors listening on the corresponding queue will get the message, and then it will try to download the recipe file from the storage. 

4. In the case of on-prem installations, the storage is the server itself usually, so for the executor to access it will have to access a URL like "https://your_internal_server/....

5. I believe this access is blocked because of a certificate issue.

Hi Rex,
URL we used: http://172.30.16.135:8080/

Executor is coming as NA.PFB the screen shot:

And when we click on the detail log button we are getting a blank page.PFB the screenshot:

Hi Rex,
If it is a Certificate issue can u help me resolve the issue.
As our quarterly regression is knocking on the door. and cloud run is the key factor in our regression.
Requesting you help us out,

The issue has been resolved. The server was configured to use https for backend communication and the cert was out of date. IP address was used as a temporary solution until the cert is reissued.