Answered

Scheduling options in execution set are not saved

Dmitry Tsukinovsky

June 11, 2020 22:20

We have an issue with saving scheduling options for an execution set - it's just not saved after editing.

Although the green message appears after clicking "Save", the field is empty after re-opening execution set edit form.

Please advise.

4 comments

Joseph Hamdan June 12, 2020 14:26

Hi Dmitry,

A Help Desk ticket has been created to request more details. We kindly ask you to check it in order for us to proceed further.

Thank you!

Regards,

Subject7 Team

Dmitry Tsukinovsky June 12, 2020 15:50

Hi Josef,

Thank you for creating a ticket. How can I access this ticket to add my comments there? Is it just replying to emails?

Joseph Hamdan June 12, 2020 16:01

Hi Dmitry,

If you already created an account, you can log into the URL below by clicking "Sign In" button on the top right.

https://subject7.zendesk.com/hc/en-us

Once logged in, the URL below can show you tickets you create and you can add comments/attachments there.

https://subject7.zendesk.com/hc/en-us/requests

Regards,

Subject7 Team

Dmitry Tsukinovsky June 12, 2020 16:08

Thanks!

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