Answered

Unable to transfer artifacts from one user to another as Admin user

As an Admin user, I am unable to transfer artifacts from one user to another; i get an error message (please see screenshot below).

We are on  9.3.2.1676 currently, prior to that version we never had this issue. Thanks.

0
4 comments
Avatar
Joseph Hamdan

Hi Stephen,

Is this happening with all users or just the user displayed in the image? 

Would it be possible to do a simple test by picking one asset (maybe a Web Locator) and clicking Change Owner icon in the toolbar to see if any errors occur?

Regards,
Subject7 Team

0
Comment actions Permalink
Avatar
Stephen Akinpelumia

It is happening to all users; I tried this with a different set of users; same error.

I was able to transfer a web locator back and forth from the same users in the previously provided screenshot with no issues.

0
Comment actions Permalink
Avatar
Stephen Akinpelumia

Hi Joseph, any update on this issue?

0
Comment actions Permalink
Avatar
Joseph Hamdan

Hi Stephen

Apologies for the delay. Creating a ticket from this post to follow up on this issue.

Regards,
Subject7 Team

0
Comment actions Permalink

Please sign in to leave a comment.